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Coronavirus: Keeping the people we support safe

We are following government guidance in relation to the Coronavirus.  We are committed to keeping the people we support and our team members safe.

St Martins has made plans to continue to support people in the event of a widespread outbreak.

St Martins supports around 200 people at any one time, including in hostels, in the community, shared housing and in residential care.

In line with Public Health England (PHE) guidance, we have implemented the following in each of our services:

  • A handwashing regime and guidance on this for everyone living with us and our team members
  • An enhanced cleaning regime for all accommodation projects
  • Temperature testing – residents daily and staff before, during and after shift
  • A plan to support people who are suspected of having COVID-19.
  • A restriction on visitors

We have formed a taskforce along with other local partners within the Pathways service to ensure people who are rough sleeping are effectively supported.


People who are unhoused are more at risk when a public health or natural disaster emergency occurs. The spread of communicable disease can be swift for people without adequate access to hygiene facilities or a safe home.

We are monitoring government updates and advice daily. The government has published guidance for hostels and for people who are rough sleeping:

Our learning and development centre Under 1 Roof is closed and the Bridges group is closed. We will be supporting people in the community via telephone. If people turn up and need support we will be there for them.

How can you help?

If you are concerned about someone sleeping rough, contact

In a health emergency call 999

We are not in need of volunteers at the moment however, if you have any spare hand sanitizer or anti bac hand wash we’d be most grateful. This can be dropped off at our head office at 35 Bishopgate, Norwich NR1 4AA weekdays between 10am and 2pm. Donations of items we need can also be dropped off at our Donation Station at 33 Bishopgate. Click here for a list of items

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