HomeArrow Who we areArrow Working at St MartinsArrow Pathways Support Worker

Pathways Support Worker

Pathways Support Worker (No Second Night Out and Sit up) – Full time £19,446 – £23,111

Closing date: 21/12/2018

We’re looking for forward-thinking individuals who are used to delivering person-centred support to vulnerable people to join the exciting new Pathways initiative and help clients with entrenched multiple needs reach their personal goals.

The Pathways service in Norwich is bringing together the combined expertise of a range of organisations to drive innovation and creative responses to address the homeless situation in the Norwich area. The project is led by St. Martins Housing Trust, in partnership with Shelter, YMCA, Future Projects, The Salvation Army, The Feed and City Reach Health Services.
Its aim? To take a ‘no wrong door’ approach that will provide a seamless service and build on the strength of a Making Every Adult Matter approach while working directly with people experiencing multiple and complex needs and coordinating services to support their recovery journey.

This role will ensure that all residents undergo a full assessment on admission to the Pathways Service within the direct access and resettlement hostel (to include the Housing First project) and ensure that the administrative procedures are properly completed.

You’ll need recent experience of providing support services to people with multiple and complex needs, with knowledge of Norwich based services for the client group useful but not essential. Calm, well organised and flexible in approach, you’re willing to contribute new ideas, methods and processes too, in order to improve service delivery. Proficiency using Microsoft Office applications and case management systems is also required.

For an informal chat about the role, please call Maria Pratt, Homeless Strategic Development Manager, on 01603 666563.

For an application pack please download the attached documents or contact Reception on 01603 667706 or email

St Martins is committed to safeguarding and promoting the welfare of vulnerable adults. An enhanced DBS check will be required for successful applicants.