Outreach and advice

The Pathways service

We do several street outreach sessions each week, either early in the morning or late at night. We engage directly with rough sleepers to inform them of our services and anything else they can access in the Norwich area.

St Martins is the lead partner in the Pathways service.  Pathways is an innovative service to support rough sleepers and people with complex needs in Norwich, delivered from hubs around the city. Seven local organisations have joined together to form this collaborative project which uses the combined strength of its members to offer a pioneering model of support. The Pathways principle is that there is ‘no wrong door’ for people to access the help they need. Personalised support is focused around each individual, by qualified and experienced Pathways team members, to encourage a positive outcome for each person.

Other partners involved in the project are Shelter, YMCA Norfolk, The Salvation Army, Future Projects, The Magdalen Group and The Feed

The Pathways team can be contacted on 01603 984694 or

We provide

  • A street homelessness outreach service
  • Advice and assistance to people experiencing homelessness or who are at risk of losing their home
  • Up-to-date information on the availability of hostel accommodation in the region
  • Signposting people to other support networks, including drug and alcohol agencies, tenancy support and mental health support.

The Pathways website is currently under development. Click here to visit: