Outreach and advice

Contact, Assessment and Prevention Service (CAPS)

We do several street outreach sessions each week, either early in the morning or late at night. We engage directly with rough sleepers to inform them of our services and anything else they can access in the Norwich area.

We provide

  • A street homelessness outreach service
  • Advice and assistance to people experiencing homelessness or who are at risk of losing their home
  • Up-to-date information on the availability of hostel accommodation in the region
  • Signposting people to other support networks, including drug and alcohol agencies, tenancy support and mental health support.

We help people access housing advice, health services, drug and alcohol support and benefits advice. The CAPS team is based at Bishopbridge House and can be contacted on 01603 613453