A single approach isn’t enough to fit everyone’s needs, which is why we have a diverse range of services, from emergency hostel accommodation, to residential care for people with multiple needs, to training courses to enable people to build up their skills and self-esteem.
Our services
Residential Care

Mental Health and Problematic Substance Use
Highwater House is a registered care home for people who have experienced homelessness and who have a 'dual diagnosis' - both mental health and issues with problematic substance use.

Sheltered housing
Webster Court provides housing and care for vulnerable people aged over 50 who have experienced homelessness
Roofless

Direct access hostel
Bishopbridge House is a 30 bed 'direct access' hostel, the only such facility in Norwich.

Community engagement
Real people, who have been homeless in Norwich and supported through St Martins, tell their own stories in their own words to young people in Norfolk schools

Moving on
To follow from the emergency and short term accommodation at our direct access hostel Bishopbridge House, we offer second stage housing at various locations across the city, where residents are able to stay for up to two years and receive varying degrees of support to enable them to further stabilise their lives and, in a majority of cases, move on to their own tenancies.

Outreach and advice
We do several street outreach sessions each week, either early in the morning or late at night. We engage directly with rough sleepers to inform them of our services and anything else they can access in the Norwich area.

Somewhere Safe to Stay Hub
The Somewhere Safe To Stay Hub provides emergency space away from the street. Specialist team members are on hand 24 hours a day, seven days a week to provide people with information, support and to help them to find accommodation.
Independence

Magdalen Road Project
The Magdalen Road Project provides support to people who are ready to move on from residential placements and hospital stays.

Temporary accommodation
Temporary Accommodation is provided by St Martins in partnership with Norwich City Council for single homeless people whose homeless application is being investigated.

Learning & Development
Under 1 Roof is a training and development centre owned and run by St Martins. We offer support for vulnerable adults who are homeless or at risk of homelessness by offering opportunities to develop the skills that will help them to live independently within the community.

Mental health drop-in session
The Bridges service supports people with complex and enduring mental health issues in Norwich.
Get Involved

Community engagement
Real people, who have been homeless in Norwich and supported through St Martins, tell their own stories in their own words to young people in Norfolk schools