HomeArrow NewsArrow Highwater House wins National Care Award

Highwater House wins National Care Award

St Martins has won national recognition in the category ‘Care Home Team Award’ in the Great British Care Awards. The recognition is specifically for Highwater House, a service registered as Outstanding by the Care Quality Commission (CQC). The service supports people with a diagnosed mental health condition and a drug or alcohol addiction. All the residents in the service have been homeless or at risk of homelessness at some point in their lives and require ongoing intensive support.

The Great British Care Awards are a series of regional events throughout the UK and are a celebration of excellence across the care sector. Hundreds of nominations across the region were received and St Martins progressed to the national award, with the finals held online on October 30th.

The award acknowledges a truly inspirational team that have reshaped the model of care for homeless people and those that have been rejected by much of society. The judging panel commented, “They are a team where everyone does everything and a care home where the clients trust every member of staff. They have built their success on strong values. This success has been transitioned into a published book and their vision is for a more inclusive world where everyone works together.”

Coronavirus restrictions meant that the gala dinner ceremony in Birmingham couldn’t go ahead, however, it meant that the residents could be part of the nail-biting wait for the announcement of the winners. Director of Care Services Angela Herbert said, “There was a lot of cheering and jumping up and down – it was very exciting! To win a national award is not something that is achieved every day. It is a great outcome for St Martins.”

Chief Executive of St Martins Dr Jan Sheldon said, “All our team members at Highwater House are dedicated to providing the best possible care and support to some of the most traumatised people in our community. The team work hard on building relationships with our residents based on respect and acceptance. It’s wonderful to receive national recognition for their work.

“Social care is not always valued in the way it should be. People who work in social care provide a really important service and often reduce pressure on our NHS colleagues. It’s important to recognise and celebrate great work in social care.”

Arrow Back to listings